The Office of Student Financial Services is required to refund any overpayments within 14 days of receipt of loan disbursements. Refunds are paid every two weeks throughout the year, as loans are applied to student accounts.
To get your refund promptly, you'll need to establish a direct deposit account. To set up direct deposit, sign up through Self-Service Banking. If you do not have a checking or savings account, you may establish a Paycard option; visit Accounts Payable to complete the necessary paperwork.
Accounts not set up for a direct deposit or a Paycard will be refunded via check. Checks will be mailed to the address we have on file and cannot be picked up at the Cashier's Office. If you use your university address for refunds, you will need to pick them up at the University's mailroom.
All parent checks are automatically mailed, as parents do not have the option to set up direct deposit with the University or apply for bank cards.
CHECK REISSUE REQUESTS
For any checks that are mailed but have not been received, you must wait three weeks from the date of the refund before requesting a reissue check. To request a check be reissued, complete the Check Reissue Request form with the Office of Student Financial Services.