Expectations

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What you can expect from Purchasing

  • Fast Action
    Although we encourage you to allow 2 weeks for processing of your requisitions due to the periodic demand, many requisitions are processed within 5 working days after they are received in our department. Inadequate information on your requisition will delay the processing of a Purchase Order.

  • Follow-Up
    We have a routine follow-up system, however you should feel free to request a special follow-up.
     
  • A Visit
    We would be glad to come and visit with you and study your needs. Call us and we will make time for you.
     
  • Excess or Surplus Property
    You may find more information at Surplus Property or you can call us for assistance.
     
  • Shipping
    We will help you with packing and shipping. Call us and we will be glad to help you.
     
  • Cooperation
    You can expect us to be cooperative, unless your request is contrary to proper and ethical business practices or University policies and procedures.

What you cannot expect from Purchasing

  • Technical Evaluation & Decisions
    We need your expertise on this.
     
  • Changing Requisitions Without Notice
    Unless it is a minor change - (e.g. wrong address, transposed numbers). Major changes are referred back to you.
     
  • Error Free Performance
    From time to time we do make errors. Call us and let us know, we will gladly correct them.
     
  • Purchase Order Numbers
    We cannot issue a P.O. number prior to receiving a properly executed requisition.
     
  • Status of Order
    To obtain the status of an order, please provide us with either the requisition or PO number and we will assist you.