Faculty/Staff Telecommunications FAQ

View the voicemail menu flow chart - PDF
View faculty/staff phone cheat sheet - PDF

  • Make an external call
  • Transfer an incoming call
  • Transfer a call to a voice mailbox
  • Leave a message in a voice mailbox
  • Leave a callback request
  • Answer a callback request
  •  Setup voicemail
  •  Listen to voicemail messages
  • 3-Way conference call
  • Station call pickup
  • Group call pickup
  • Parking calls
  • Retrieve parked call
  • Set call forwarding
  • Cancel call forwarding
  • Accessing voice mail from off campus
  • Program a speed dial button on your office phone
  • Search the phone directory