MDHE Complaint Compliance Policy Missouri Department of Higher Education Complaint Compliance Policy The Missouri Department of Higher Education serves as a clearinghouse for postsecondary student complaints. The MDHE complaint policy may be found at http://www.dhe.mo.gov/documents/POLICYONCOMPLAINTRESOLUTION.pdf. This webpage contains information about the complaint process and includes instructions for how to file a formal complaint. Note that the policy provides that a student who wishes to file a complaint with the department must first exhaust all formal and informal avenues provided by the institution to resolve disputes. [34 C.F.R. § 668.43(b)] If you wish to file an internal compalint with the University regarding a Student Affairs unit (Financial Aid, Student Health, Student Support Services, Career, Counseling and Disability Services, Residential Life, International Student Affairs, or New Student Orientation), please use the form to the right. Download the Policy (Adobe PDF) Accrediting Agency: Coordinating Board for Higher Education (CBHE) Website: http://www.dhe.mo.gov/cbhe Compliance Line: (573) 751-1767 Complaint Against a Public or Independent Institution Any complaint against an institution should begin by going through your institution's complaint process. Contact your institution to determine how to begin this process. http://highered.mo.gov/ProgramInventory/viewFullList.do
Civil Rights Complaint Contact the United States Department of Education's Office of Civil Rights. 1-800-421-3481, TTY: 1-877-521-2172, or http://www.ed.gov/about/offices/list/ocr/index.html
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