The Quality Matters Program   

Quality Matters (QM) is a leader in quality assurance for online education and has received national recognition for its peer-based approach to continuous improvement in online education and student learning. The program features:

  • Faculty-centered, continuous improvement models for assuring the quality of online courses through peer review
  • Professional development workshops and certification courses for instructors and online learning professionals
  • Rubrics for applying quality standards to course design.

The QM Rubric

The Quality Matters Higher Education Rubric, Fifth Edition, 2014 is a set of 8 General Standards and 43 Specific Review Standards used to evaluate the design of online and blended courses. The Rubric is complete with Annotations that explain the application of the Standards and the relationship among them. A scoring system and set of online tools facilitate the review by a team of Peer Reviewers.

Unique to the Rubric is the concept of alignment. This occurs when critical course components - Learning Objectives (2), Assessment and Measurement (3), Instructional Materials (4), Course Activities and Learner Interaction (5), and Course Technology (6) - work together to ensure students achieve desired learning outcomes. Specific Standards included in Alignment are indicated in the Rubric Annotations.

For more infomation about QM please visit the Quality Matters by clicking here.  

Course Reviews


Quality Matters promotes a peer review process and provides a database of trained QM Peer Reviewers eligible for assignment to a peer review team. Any subscribing institution may conduct internal or informal reviews or contract with Quality Matters to conduct an official review. Official subscriber-managed course reviews may be conducted only by eligible subscribers. Courses that successfully meet the QM Rubric Standards in an official (Subscriber-managed or QM-managed) course review are eligible for QM recognition.

Training Sessions 

Lincoln University Center for Teaching and Learning facilitates 1-3 Quality Matters "Applying the Rubrics" sessions throughout each semester.  To learn more about Lincoln University Quality Matters please contact us at or 573-681-5777.