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state job it specialist computer information specialist merit job
11/14/13 2:15 PM
Job Posting Number: 2234-14.
Opening Date: 11/12/2013.Closing Date: 11/26/2013.
Job Location: St. Louis.
Merit Type: Merit.
Salary Range: $1,215.50 – $2,619.00 semi-monthly.
Benefits: Position receives State benefits including health care, retirement, and vacation

IT Specialty:
End User Support
Required Skills:
Active Directory
End User Support/Help Desk
PC Hardware Support
PC Software Support

Essential Functions and Responsibilities:
This position with OA/ITSD is responsible for providing computer support services to all agencies and entities that connect to the ITSD network. Essential job duties include the following: Hardware Support-Troubleshoot and assist in the diagnosis of hardware (PC's, monitors, laptops, printers, multi-function devices, servers, routers and other peripheral equipment). Software Support-Troubleshoot and assist in the diagnosis of all computer applications (mainframe and web). Escalate unresolved application issues to programmers and other level two support personnel as necessary.

Job Knowledge, Skills, and Abilities:
Applicants must have exceptional customer service skills and documentation skills. Ideal candidate should have knowledge/experience in the desktop support area and have technical experience with MS Office Suite, Active Directory, remote software tools, hardware support, VPN and MEE-Safeboot. Scheduling and adjusting priorities. Works well independently and as part of the Team. Adequate typing skills.

To Apply
Send Resume To:
Robin Martin
ITSD HR Contact
301 W. High Street, Room 430
Jefferson City, MO 65101.

Important Information
Applicants must meet the following qualifications:
Information Technologist I
Information Technologist II
Information Technologist III
Information Technologist IV
NOTE: Please send your resume and a copy of your transcripts to the e-mail address provided and include the job posting number. Review the required skills and qualifications before applying for this position.

Applicants need to be eligible to work in the United States.
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