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Administrator I IT Customer Service/Help Desk
Administrator I IT Customer Service/Help Desk
business it computer information
8/29/13 2:44 PM
Job ID: 10136
Job Title: Administrator I IT Customer Service/Help Desk
City: Jefferson City
State: Missouri (MO)
Zip Code: 0
Job Type: 40 Hour week

Job Responsibilities
MAXIMUS (NYSE:MMS) is a leading health and human services administrator for governments in the United States, United Kingdom, Canada and Australia. We deliver administrative solutions to improve the cost effectiveness, efficiency and quality of government-sponsored benefit programs across the globe. Operating under our founding mission of Helping Government Serve the People, we have more than 7,000 employees located in more than 220 offices worldwide. MAXIMUS is an Affirmative Action and Equal Opportunity employer.

Education Required: High School Diploma, GED

Education Preferred: Associates and/or Bachelors degree from an accredited college or university

Technical Skills / Knowledge Required: Proficiency in Microsoft Office (Word and Excel)

Technical Skills / Knowledge Preferred: Bilingual capabilities

Subject Matter Expertise/Experience Required: 0 - 1 year of related job experience

Personal/Soft Skills: Organizational, interpersonal written and verbal communications skills, ability to interact courteously and effectively with a variety of people, ability to perform comfortably in a fast-paced, deadline-oriented work environment, attention to detail, ability to work as a team member as well as independently, and ability to work under standards-based performance measures.

Duties / Responsibilities:

1.Type/generate letters and other documents, as necessary

2. Assist in the preparation of reports

3. Maintain records management, filing, retention, and/or labeling

4. Maintain confidentiality and security of all relevant information

5. Follow policies and procedures without deviation

6. Arrange meetings, as required

7. Administer incoming and outgoing mail

8. Work schedule as established by supervisor to accommodate business hours

9. Assist supervisor with special projects and tasks on an as needed basis

10. Perform accurately all data entry functions

11. Perform other duties as may be assigned by management

MAXIMUS offers a comprehensive benefits package including:
• Healthcare Insurance (medical, dental, vision)
• Short and Long Term Disability Insurance
• Life/Accident Insurance
• Flexible Spending Accounts (FSA)
• 401(k) Retirement Plan with company match

Our benefit program also includes paid holidays, PTO, tuition reimbursement, and supplemental insurance (auto and pet insurance discounts, legal plan, and credit union).
Post Date:
Contact Phone:
(703) 251-8500
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